Landlords and Tenants Association of Kenya
Serving all 47 countiesContact secretariat
Conflict hotspot
Service disconnections
Unlawful cutting of water, electricity and essential services.
Understanding the issue
Service disconnections
Disconnecting water, electricity or sanitation to force a tenant out is a recurring conflict - especially in multi-unit buildings. Unless lawfully authorised, using utilities as leverage is harassment and may be criminal.
- ·Common in shared-meter and informal housing
- ·Often linked to rent arrears or personal disputes
- ·Health and safety risks for families and businesses
- ·Utility companies may need to be part of the resolution
Your rights
Know where you stand
- ·Essential services should not be weaponised in tenancy fights
- ·Document outages with timestamps and photos
- ·Report to LATAK, police and relevant utility regulator
- ·Seek tribunal orders for restoration of services
Next steps
What to do now
- 01
Record the disconnection and notify LATAK
- 02
Request written explanation from the landlord or agent
- 03
Pursue tribunal relief if services stay cut
Explore more
Facing service disconnections?
Contact LATAK through our form, WhatsApp or your nearest county desk. Active members receive tribunal representation and chapter referrals.